SONY e-Solutions, Europe

SONY e-Solutions, Europe

General Manager in charge of the Information Management group, inside e-Solutions Europe. Managing all Web developments, Web Validation/Monitoring, Web/Content creation, European Content Management System implementation, European Product Database Coordination, European Customer Database/eCRM creation, European Business Units and Sales Companies Web Sites, e-Commerce Web site, Sony Community Portal, Global Content Localization, Technical Customer Interface, P&L Management. Achievements: International Project Management, Partners and Supplier coordination, Recovery/Improvement of existing e-Commerce engine for Christmas period leading to sales increase (x3). Cost Control/Reduction. Optimization of Processes. 3rd Parties Cost/Quality control. Localization and data publishing process flow. Maximum of automation in Back Office, Supply Chain systems. Systems/Web Development Quality Control. Web Monitoring. Project Management. e-CRM development.